Active Support for Volunteers
We are constantly looking at ways to improve how we support Volunteers through Tawk Chat leveraging the Knowledge Base. The role of our support team starts with: Sign Up: Helping visitors to sign up to SkilledUp Life so that they can gain real Experience and Skills to improve their career prospects. Complete Profile: Helping those […]
The modes of Support for our Customers
Some of our customers do not want any support from us as they treat SkilledUp Life as a Product. Others are requesting significant support including hand-holding as we are a Human Platform and not just a Product. When designing the support we provide, we need to consider its scalability. 1. Types of Support Types of […]